Two stories of long-term customer support
Businesses need to remember their ultimate purpose and value to society is not simply to make a profit for themselves, but to provide useful/valuable goods and services in the context of a long-term relationship with customers they serve.
Businesses need to remember their ultimate purpose and value to society is not simply to make a profit for themselves, but to provide useful/valuable goods and services in the context of a long-term relationship with customers they serve.